Delivery and payment
Delivery:
All orders are delivered from Monday to Friday between 08:00 and 16:00, by DPD service.
The maximum delivery time for Croatia is 24-48 hours, except for the islands, from the moment the order or payment is received, according to the selected payment model. Delivery to the islands is carried out in accordance with the schedule of the delivery service and may take longer than stated above.
Estimated delivery time to Dubrovnik is 2-4 working days.
For orders received before 1:00 p.m. on a working day, and for which payment is made with one of the offered debit or credit cards, we hand over the ordered goods to the delivery service the next day, due to the time required to make the crystal.
Shipping cost for the Republic of Croatia:
For all orders, the shipping price for packages less than 2 kg,
the price is €3.19 + VAT.
Delivery cost to European countries:
For all orders weighing less than 2 kg, the delivery price is:
Slovenia (SLO)(€3.19 + VAT)
Austria (AT) (€19.38 + VAT)
Czech Republic (CZ) (€19.38 + VAT)
Hungary (HU) (€19.38 + VAT)
Germany (DE) (€19.38 + VAT)
Slovakia (SK) (€19.38 + VAT)
Belgium (BE) (€25.35 + VAT)
Denmark (DK) (€25.35 + VAT)
Estonia (EE) (€25.35 + VAT)
France (FR) (€25.35 + VAT)
Ireland (IE) (€25.35 + VAT)
Northern Ireland (GB) (€25.35 + VAT)
Italy (IT) (€25.35 + VAT)
Latvia (LV) (€25.35 + VAT)
Lithuania (LT) (€25.35 + VAT)
Luxemburg (LU) (€25.35 + VAT)
The Netherlands (NL) (€25.35 + VAT)
Poland (PL) (€25.35 + VAT)
Portugal (PT) (€25.35 + VAT)
Spain (ES) (€25.35 + VAT)
Sweden (SE) (€25.35 + VAT)
Bulgaria (BG) (€37.83 + VAT)
Finland (FI) (€37.83 + VAT)
Greece (GR) (€37.83 + VAT)
Romania (RO) (€37.83 + VAT)
More detailed information on the “Terms of purchase“.
Delivery cost for Bosnia and Herzegovina, Serbia:
For packages weighing less than 2 kg, the delivery cost is €24.82 + VAT.
Delivery within 4 working days.
Customs duty is not included in the price.
Shipping cost to Switzerland/Liechtenstein:
For packages weighing less than 2 kg, the delivery cost is €49.51 + VAT.
Delivery within 3-4 working days.
Customs duty is not included in the price.
Shipping cost to Norway:
For packages weighing less than 2 kg, the delivery cost is €63.97 + VAT.
Delivery within 5 working days.
Customs duty is not included in the price.
Shipping cost Channel Islands/Great Britain:
For packages weighing less than 2 kg, the delivery cost is €25.35 + VAT.
Delivery within 4-5 working days.
Customs duty is not included in the price.
Shipping costs to Ukraine:
For packages weighing less than 2 kg, the delivery cost is €24.82 + VAT.
Delivery within 6 working days.
Customs duty is not included in the price.
Return:
You have the right to return purchased goods within 15 days from the day of receipt. More detailed information on the “Terms of purchase“.